If you have any questions or need help with the FBF system, the best and most responsive way to contact us is via email at [email protected]. This email address is regularly monitored and we will respond as soon as we can. 

Regards,
Tandem Staff

ATTENTION

Please note that the system will be closed for EOFY processing from 5pm, Thursday the 25th June and back live,
Monday the 6th of July.
 

You will not be able to login during this time. 

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All applications with a status of APPROVED and correct documentation attached as at 5pm, the 25th of June, will be paid by the 30th of June. 

On the 1st of July, all other applications on your dashboards (apart from those with a status of PAID) will be set to REJECTED, so please complete all applications prior to the 25th of June.